On-Site I.T Services Blog

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Monthly Archives: March 2010

Win32 Virtob/Virut removal

310310.ent.ucih

inv.no.:

mula-tamat: 1445 – 1530

pc client dijangkiti dengan virus yang menghilangkan semua icon pada desktop

  • berjaya memasuki safemode  dan run combofix to clean most of the virus and restore kembali desktop icons and link.
  • menggunakan solutions di bawah untuk membersihkan jangkitan virut/sality/virtob.
  • kalau gagal gak, cara lain yang boleh digunakan adalah dengan mengeluarkan harddisk dan discan pada pc lain yg mempunyai AV yg updated, such as Kaspersky.
  • gagal jugak?. format balik pc …haks.

link;

Repair outlook error on dell vostro 1200

300310.ent.ckjsb

inv.no.:

mula-tamat: 1111-1313,1530-1700, 2000-2343

  • troubleshoot outlook …
  • finally at klik, outlook program start up asking for exchange server acount configurations on office 2007 hence resulting fail to login.
    • downgrade to outlook 2003, then upgrade to 2007, successfull.
    • performance tweak.
  • upgrade antivirus versions.

Yahoo messenger keep sending unwanted msg

29.03.10.ent.ckjsb

inv.no.:

mula-tamat: 1130-1313,

  • Punca yang tidak dikenalpasti, ym jd bermasalah dan mula menghantar msg yg bervirus kepada semua list dlm YM yang mungkin berpunca dr pc 1.
  • uninstall dan install semula ym pada norul, fixed.
  • pc1 (k.ct);
    • reinstall ym, failed.
    • run combofix, still failed. ..continued tomorrow.
  • pc k.ma;
    • upgrade avira to version 10.
    • reinstall YM.

tweak a new laptop: acer aspire 4740

29.03.10.per.pali

inv.No.:

mula-tamat: 1500-1730

New laptop buy from sengheng hence standards software is included. client ask us to tweak it to KLIKstandard.

Personal security, unwanted antivirus removed

200310.per.

inv.no.: cash

mula-tamat: 1900 – 2130

Tersilap agree untuk melakukan virus scan yg pop-up semasa online dan mengakibatkan pc jd slow dan keluar warning virus dan mininta membeli antivirus yg digunakan, masalahnya;

  • perisian ini Personal Security antivirus menyusahkan…
  • tidak boleh diuninstall seperti biasa.
  • internet jd lembap.
  • usb pendrive tidak dikenalpasti.
  • antivirus sediaada menjadi tidak berfungsi.
  • sebarang usaha untuk menjalankan pembersihan menggunakan .exe dihalang.

cara yg kami lakukan;

  • buang secara manual di safemode;
    • download rlink <–here, or dari page download klikdid and run, dont reboot ur pc after that.
    • manually find the program and delete the whole folder. search and remove from  registry too.
    • run combofix to remove any other infections.
  • Gunakan guide nie sebagai alternative; bleepingcomputer.

Windows faulty on fujitsu lifebook A series

160310.per.pokyaShell

inv.no.:

mula-tamat: 2000-2359

  • windows cant load properly, registry and system file missing.
  • virus and malware infections.
  • repair windows using installations CD, resulted can load windows.

170310. (0000-0400, 1424-1700)

  • virus and malware repair;
    • run combofix 3times, cleaned most virus and malware and repair folder options.
    • Install kaspersky Anti virus 9.0 trial to clean virus.
    • install and run spybot to clean viruses.
  • Install missing applications.
  • performance tweak.

Failure to acces wpa encrypted wifi on xpsp2

170310.per.anes

inv.no.: –

mula-tamat: 1230-1420

Cannot access the preferred wireless connections suspected due to software conflict or wireless adaptors on the laptop did not support wpa ( earlier laptop versions).

  • wpa wifi password is not recognizable by windows xpsp2.
  • troubleshooting and change setting by ensure the authentication of IEEE … is uncheck, failed.
  • due to failure to connect using WPA, possibility that thewifi adapter in the laptop didn’t  supports WPA. Older adapters, prior to say 2005, may only support WEP, possibility.
  • refer to our earlier post regarding this issues,–> wpa issues.
    • solutions options;
      • install wpa upadates, problems solved.
      • install new wireless adaptors.
      • reset wifi password to wep.

cant detect other pcs on same network

150310.ent.ajsb

inv.no.:

mula-tamat: 1100 – 1230,1515-1616

  • repairing network failure;
    • scaning and cleaning malware using combofix, malware detected and cleanned.
    • repair with winsock, failed.
    • repair using pcbutt, failed.
    • link-layer topology discovery responder is missing, download and install from here. , still failed.
    • try search using run -> //IPadd  <– replace the IPad with the designated Ip address , failed to detect.
  • repairing outlook conflict.
    • set outlook 2007 as default email sender.
    • read this to change your default email sender program ; set default email program

Download youtube files

Berikut adalah beberapa cara yg baik untuk korang peraktikkan untuk muatturun fail dari youtube.

Setakat nie aku dh try dan terbukti berjaya menggunakan;

Silalah baca kat link tuu…

Link:

theme in windows7

Read the below link for details on changing your theme: