"we'll asisst you…"
TP Link Router/Modem ADSL & Network problem
Start-End: 17.00 – 17.45
Internet connections on 1 pc is not stable and often disconnected & their TP LInk ADSL Router/Modem is suspected at fault because NO internet conections while all other indicators is ON. Currently they use old streamyx billion modem to establish internet connections.
- Troubleshoot wired at the affected PC;
- Repatch both ends to test patching problem –> solved the problems.
- we also discover that some of the ports on the switch is not functioning, this is maybe due to old switch.
- some old cable need to be replace.
- Troubleshoot TP Link ADSL Router/Modem;
- reset and reconfigured –> still no internet connections .
- expected to run a thorough test and reset also inspections on the units on next visit.