"let us asisst you…"
Acer aspire 4738; internet connections failure due to antivirus setting
Start-End: 20.15 – 23.11
Internet connections using wireless and usb broadband fail. After troubleshooting process we concluded that the reason is that the installed internet security setting by default block internet connections. This is normal to internet security protections as they offer much more protections with build in firewall and more security setting.
You can either;
- Eenable internet connections access through the existing inernet security ( this one use trend micro internet security) or
- Uninstall it and install standard anti-virus (still sufficient to blocks potential spyware/virus attack).
For this unit, i choose to uninstall and install other anti-virus as the current installed internet security already expired.