On-Site I.T Services Blog

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Category Archives: KlikAdmin

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INFO

Welcome to our services Blog…  this is our activity blogs.. For our services, please explore our services tab above. want to know me better, KN portfolio is at http://www.kliknetworks.my

Kindly inform that my personal on-site support is upon confirmations only, contact me,make appointment and coming over with your I.T related issues, we will offer our ideas, at least we can enjoy a cup of coffee..”

Need to hear our view on your issues?, drop us your request to contact@kliknetworks.my

virus an malware infections

08.08.12.ent.rnc.hr

Inv.No.:

Start-End: 19:30-10.30

Virus and malware infections

symptom:

  • PC become hang, performance slow
  • Mouse not detected.

Suspected Cause;

  • Antivirus not active

Solutions;

  • scan with combofix in safemode.
  • activate and update antivirus.

Format Compaq CQ20-213tu

06.06.12.per.khairul

Inv.No.:

Start-End: 11:30-17.30

Standard installations of windows.

Total Service; restart, overheat and shutdown the hardway by off the power plug.

22.01.11.per.khairul

Inv.No.: 120130.01.3

Type: Laptop

Brand/Model : Acer/Aspire 3620 Series

  • Undergone  total services and cleaning ( laptop-overhaul);
    • Dismantle all hardware and checked for faulty or any foreign object is removed.
  • Format to windows.
  • Add  a used DVD/rw internal drives.

Onsite support

Starting from september 2011onwards myself only available for onsite support(kemaman) on sunday upon confirmation.
Wanna know why?…actually start working wit other company (monday-friday)..any inconvinient occurs is highly regreted, do continue support us..

file restrictions problem and performance problem

23.06.11.per.rozainah

Inv.No.: cash

Start-End: 23.15 – 17.11 (24.06.11)

An old notebook had a performance problem due to windows file problem, low disk space, and file restrictions problem due to virus infections.

  • upgrade windows from xpsp1 to xpsp2.
  • after upgrading;
    • run combofix for malware and virus –> folder options recover.
    • task manager,Registry and safemode still not accessible –> scan harddisk as external on another pc –> problem solved.

Replacing faulty LCD – HP Probook 4420s

20.06.11.ent.ajsb

Inv.No.:

Start-End: 18:30-22.30

Lcd crack due to someone accidentally sit on it.

MS Office outlook crash

16.06.11.ent.adylim

Inv.No.:cash

Start-End: 14.15 – 16.11

Cannot open outlook applications due to program error. we cant remove the ms office using normal uninstall process due to file problem.we use office uninstaller from microsoft support websites. Re-installations MS Office solved the problem.

post template 1012

18.05.11.ent.ajsb

Inv.No.:

Start-End: 11:30-13.30

Due to server ip conflict server is not accessible by all pcs on the network, remote access also affected.

  • reset modem and set DHCP range outside the server I.P address.
  • manually find the pc which used server ip address and change it.
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