On-Site I.T Services Blog

"let us asisst you…"

This is an overhaul

A 5 year old laptop, the task sound so simple, “change the expired CMOS Battery”.. yet look the true stories behind it..


New router : TP-LINK AC1750 (C7) to replace aging router.

New router installation and setup. Setup is not as straightforward as i thought, unifi setup is failed even after double check with TM UNIFI the correct username and password.

Last resort, i call tp-link malaysia help center,  I need to set the iptv setting ( tick all options, set mode to “malaysia-unifi” and set igmp proxy from v2 to v3) before setup the internet using  “quick setup”…and Done, task completed.



Reformat laptop

Reformat laptop.

  • Backup data.
  • Straight forward installation.
  • Existing hardware is OK, future upgrade the RAM module is recommended, currently running with 2GB RAM.P_20171101_190432.jpg


How to Reset Your Forgotten Windows Password the Easy Way

Forgetting your password is never any fun, but luckily there’s a really easy way to reset the password. All you need is a copy of the Windows installation disk and one simple command line trick. follow the guide as the following link:



How to Fix a Print Spooler

The print spooler helps your Windows computer interact with the printer, and orders the print jobs in your queue. If you see any error message about the print spooler, this tool has been corrupted or is failing to interact correctly with other software. You may need to try more than one method to fix the spooler.

refer th following guide for how to fix a printer spooler problems:

reference: http://www.wikihow.com/Fix-a-Print-Spooler


On-site support: software repair


C: AMJ Technique

  • Repair software conflicts
  • Malware removal.

Cannot open the Outlook window error

When trying to start Outlook, I get the following error; “Cannot start Microsoft Outlook. Cannot open the Outlook window.”

How can I recover and start Outlook again?

While there are various reasons for this to occur, some post Office 2007 Service Pack 2 updates seems to cause this error for certain configurations but it can also occur in Outlook 2003, Outlook 2010 and Outlook 2013.

In these instances, the configuration file for the Navigation Pane gets corrupted and prevents Outlook from starting successfully.

To recover, you can start Outlook with the resetnavpane switch;

  • Windows Vista, Windows 7 and Windows 8
    Start-> type; outlook.exe /resetnavpane
  • Windows XP
    Start-> Run; outlook.exe /resetnavpane

Please note the space between outlook.exe and /resetnavpane.

While the above method currently applies to most cases where this issue is experienced, as mentioned earlier, there could be other causes for this to happen as well.

If you are still experiencing the issue after applying this fix you can try these troubleshooting steps or post in the Outlook forums.

Executing the resetnavpane switch for Outlook on Windows 7
Executing the resetnavpane switch for Outlook on Windows 7


Reference : credit to the original post from  https://www.msoutlook.info/question/268  , repost for future reference.



Preventive maintenance-CKJ/KSB/1610

On-site preventive pc maintenance (software and applications).
By implimenting preventive maintenance, it can reduce major breakdown of computers due to software and applications problem, malware and spyware also cleaned in the process.

Possibility of windows/os faulty is also reduced.

Wanted to do your own maintenance?here is our recommended software:

  • Malwarebytes-anti malware.
  • Superantispyware.
  • Ccleaner.

Preventive maintenance -CKJ-PMCC/16/10

Software and applications maintenance;

  • Spyware & Malware removal
  • Windows & applications optimization 
  • Registry optimization 

Sony vaio s series vpcsb28gg (13.3) Lcd issues


Issues : Lcd color starts to deteriorated as per image below, noticeable a bright light at bottom both conner and the color is not even.

Suspected issues : lcd inverter or lcd panel.